Whether you’re just starting a new business, or new positions are opening up, hiring employees is a process that shouldn’t be overlooked. As noted by Whole Foods CEO, the person who talks the best is usually the one who gets the job. This shouldn’t be the case.
Employee behavior impacts the company negatively or positively. A manager may be great at crunching numbers, but lack communication skills. A minimum wage cashier could move the line along quickly, but be rude to customers. Therefore, it’s important to get an accurate read on someone before hiring them.
Employers shouldn’t chose a candidate when there seems to be a tradeoff of skills. Rather, a process to identify important characteristics and capabilities should be put in place.
Forbes Entrepreneur discusses the 7 C’s of hiring. These include:
If the candidate cannot perform the work successfully, odds are the relationship won’t last long. It’s important to discuss the job description and match it with their skills and experience.
References are a great way to find out if a candidate is capable. A background of problem solving is a huge factor in this C.
Will this person fit into the culture of the business? Will they get along well with customers?
Find out what the candidates career goals are. How long do they plan on being with the business?
Character is hard to get a good read on with minimal interaction. Contacting previous employers and references is a good way to find out what sort of character the candidate has. Honesty, integrity, hardworking individuals are the kinds you want.
Culture goes hand in hand with compatibility. If the candidate doesn’t have the same business beliefs and values, the relationship could be unsuccessful. This should be discussed before any decisions are made. The worker needs to feel comfortable in their work environment.
Lastly, compensation is a huge part of motivation. Therefore, all income and package deals must be negotiated prior to hiring. If both parties can’t find a happy medium, it won’t work out.
Employees are a reflection of your business. Managers and owners have complete control of this situation. Consider hiring from within the company. If employees have proven successful in one role within the company, you can already cross off most of the C’s discussed above. Take control of your company and it’s image by hiring right the first time around.